All posts by kelli@kellihuff.com

Please don’t…

From one HR professional to another, please don’t suck. Really. We could have our own SNL sketch on it.

My take is that we tend to forget about the “human” part of the job description. Yes, we have to pay attention to law, process and procedure. But we can do that nicely. We can do that with humility, grace and good humor. And in a way that it actually becomes appreciated. So that’s it. Remember we’re all human and it’s our job to manage our human resources.

So let’s review.

DON’T
Suck

DO
Remember we’re all human
Be nice
Show humility and grace
Treat others as we’d like to be treated
Be strategic
Follow the law
Have a sense of humor

committed-seven-workplace-ecard-someecards

 

My Life as a Rangerette

Ten years ago this week I tried out for the World Famous Kilgore College Rangerettes.

Not true. I never tried out for the World Famous Kilgore College Rangerettes. Or any dance team, for that matter. But my friend and colleague, Sarah Coker, did and this is her story. Because it’s a great story. And full of leadership lessons.

Lessons like, “don’t look at the big picture for too long, but don’t forget it’s the goal, either.”

Love that.

So let’s start again.

By: Sarah Coker

Ten years ago this week I tried out for the World Famous Kilgore College Rangerettes. The oldest, most prestigious drill/dance team in the world. This is gonna turn into a story about Rangerettes, yes, but more so about life, so get a cup of coffee.

My best friend, Lindsay (Young) Joe, and I went to Rangerette summer camp after our sophomore year of high school and I was hooked. I’d never seen such camaraderie, talent, pride, and discipline in my life. The intensity of the discipline–freshman aren’t allowed to speak unless spoken to during practice and their only response is, “yes mam, thank you miss so-and-so” unless specifically told to give an answer, for example–is one reason why the Rangerettes are able to be the best. You can’t take 60+ girls and make them dance in complete, mesmerizing unison unless you create almost militant order during practice. But along with the sometimes secretive, never-ending layers of rules that those from the outside inevitably find intriguing and those on the inside realize and defend the necessity thereof, there was overt fun. I’d never seen people so in love with what they were doing. Everyone was sold out to the team. Everybody wanted to be there. There was not The Slacker. There may have existed The Negative One but she sure didn’t show it in front of people at camp or rehearsal. That camp reeled me in and I worked my literal butt off for the next two years so that I could be ready enough to try out.

Two years pass by…
_________________

*stretches until hamstring muscles tear and rebuild, one strand at a time*

*attends history class every morning of junior year while sitting on ice packs and downing Tylenol*

*practices jump splits; a signature Rangerette maneuver in which the dancer jumps into the air and lands on the ground in the splits*

*downs more Tylenol*
_________________

So I came to “Pretraining” or tryout week. Biff (Lindsay) and I nervously ate bags full of those peanut butter toffee bite candies that are made in Lufkin, Texas, and practiced our dances in the hall until midnight with other girls trying out. I’d never prayed so hard for anything in my life. I’d never felt true anxiety until this day, the last day of pretraining, 10 years ago. By this point in the week, you’ve been evaluated on a jazz dance and kick routine that would be performed on the football field, and a number of stylized, “studio” type routines that would determine whether or not you were a true dancer. There are the girls who have the flexibility to kick their faces but lack the grace to perform a ballet. And vice versa. Rangerettes must have both. Then, at the end of all the auditions, they have all the “hopefuls” sit in the, ehh, reeeegionally famous Dodson Auditorium. You think you’re about to get lectured. You think you’re about to hear a “don’t give up” speech. You wonder if maybe you’re about to get yelled at—you’ve heard stories. You hope that’s not it, but you’re just so tired you don’t know what to expect. You’re on the verge of tears and have been for a week. You’ve never felt pressure like this before and your mom’s not there to fix it and thus prolong the weightlessness of childhood. This is step one of adulthood.

Then you hear the drum roll off that starts the Kilgore College Fight Song. Da da, da da, daaaaaaa, da da. Suddenly, the sophomore Rangerettes, in full uniform, start parading down the aisles of the auditorium toward the stage as the fight song bounces off the walls. You look up at the stage and analyze every detail of every part of the uniform. How do they tie the belt? How many pins are in her hat to make it stay in place when she kicks it, over and over again. I wonder if the pockets on the skirt are real or not. Then, they begin to dance. Their tradition. Their trademark. The High Kick. It’s all you want. You want that uniform. You want that stamina to be able to dance that well for that long. You want that legacy. You want to be part of the 64th line of Rangerettes. As they dance, you have visions of dancing at The Macy’s Thanksgiving Day Parade or at the Inauguration of The President of the United States of America—things the Rangerettes have done before and you knew would do again. You see these girls in front of you who were in your seat just last year and can’t believe that they look so perfect now. You want that.

They exit the stage and you wipe tears from your face and get ready to follow whatever the next order is. You look around for the directors to tell you what to do. One week in Rangerette World has taught you that you start from the bottom. You don’t do anything but smile stand still unless somebody tells you to do something. You sit there on your best behavior. As if this moment matters more than others. Please let me show you how well I can sit quietly and follow rules. Let that be enough. I know that I can’t quite kick my hat yet, but I can smile. Notice that. I have a great attitude and will work harder than anyone. Notice that. Please. You wait for an order. The directors finally walk onto the stage. The order is to go eat dinner and try and sleep. Tryouts are over. There’s nothing more you can do. They’ve seen all they need to see. You’ve all done a wonderful job and it will be a hard decision. “Yes ma’am, thank you, Mrs. Blair.” You file out of the auditorium.

You don’t sleep.

On Friday morning, 100+ groggy, hopeful girls with painted on makeup and forced smiles flood Dodson Auditorium, some, for the last time. As the hopefuls sit on the stage, awaiting their fate, the uniformed sophomores pour onto the stage once again. It almost feels like a slap in the face. Man, they want us to want it. They want us to see these girls in uniform and just fawn. And you do. You drool over everything that even resembles the uniform. It hasn’t changed since 1940 except for the shortening of the skirt. It’s an icon. And it’s minutes away from possibly being yours.

Poignant words are said. Maybe a prayer? Some encouragement.

Then the stage clears. It’s just the hopefuls sitting in a clump. You hear chains start to move as a sign begins to slowly descend from the rafters, the same exact way it’s descended for 63 years. You hear screaming around you as you see the bottom row of numbers. The “shorties” have been announced by black and white numbers posted on a simple wooden board. #105, #103, #102, #100. More screams. Biff made it. I felt a twinge of relief and panic all at once. What if I don’t make it? All you can see are the bigger numbers. The sign moves in slow motion. More screams. You hear crying. The good kind and the bad kind. The girl next to you gets up and runs out the back door.

Then, I saw my number. I had to ask Biff if it was really my number. I just sat there in shock. Then I cried. I found my mom and cried some more. I did it. We did it.

The next two years changed me. Forever. Beyond the legacy of this fancy little dance team. Beyond the memories of going to class everyday with the same people, studying for two years with the same people, eating, dancing, sleeping, living for two years with the same people. Loving those people like family. Beyond those memories. Beyond the legacy of the name “Rangerettes”…beyond all of that there were intangibles that effected all of us.

-Get your stuff done without mistakes. Do it right and don’t allow for potential to even need to give an excuse. Don’t give excuses. Just do it right the first time. When you mess up, don’t look back, just do it again until it’s right and don’t waste time justifying yourself.

-Trust your leaders. They’ve been here before you. Sure, there might be some less-than-qualified leaders in your life, but for the most part, they’ve earned the title. Respect them. Trust that God allowed them to be there. Back them up. Don’t talk crap about them.

-Have pride in yourself. In your words. In your mannerisms. In your clothing. In your manners. In your dealings with strangers. In your relationships. Represent where you come from well. As a Christian, this Rangerette wisdom transferred seamlessly in my head. I want to represent God and his character well; I want to represent Rangerettes and their character well. Having a sense of pride or reputation—something to care about more than your own selfish desires—is powerful.

-Be the best in a way that inspires others, not puts them down. Don’t be cocky. Work hard, don’t give in to laziness, pursue the furthest degree of talent that cognitively exists, and bring others up with you. Live life whether at work, home, or play, as a team. Bend over backwards to make those around you care, work hard, and ultimately look as good as you’re trying to make yourself look. If you care about others more than yourself, it’ll come back to help you.

-Take challenges a bite at a time. Every challenge looks insurmountable, compoundingly so as a cynical, tired adult with more responsibilities than a college kid. But take it a bite at a time. Don’t try to polish and perfect an entire high kick routine in one fell swoop. Break it apart 8 count by 8 count. Don’t look at the big picture for too long, but don’t forget it’s the goal, either.

-Make new friends in every new situation. I went to Kilgore with Biff and came out with an entire class of precious friends and 5 in particular who would be my dearest, bestest friends for life. I am on a group text with as we speak and we talk every single day even though we live in different cities. I am glad that I opened myself up to making friends rather than staying comfortable in a bubble with Biff.

-There’s probably 100 more things I’ve learned but those are what I cranked out the top of my head. Anybody else have any life lessons from Rettes?

I just happened to have this Rangerette experience kick off my adult life…but as I’ve gone on in life I’ve learned to pay attention enough to glean the same depth of experience in lots of other places–my relationship with God, my work, learning sign language, improv comedy, relationships of all kinds etc. I’m glad I had such a unique and intense experience as a catalyst into adulthood. I think it’s made me a better one.

coker

 

You can follow Sarah on Twitter or check out another of her insightful posts on Yes Andrew.

It’s okay

taylorMy youngest had her kindergarten round-up this morning. She’s a Fall birthday so one of the older ones and she’s ready. I’m ready, too! I’m not sad about my baby growing up. That’s what babies are supposed to do. They grow and learn and become who they are meant to be. I’m overwhelmingly excited for her. It’s a great school and one I proudly support. I see leadership qualities in her that I know this school environment will foster.

And this post is for all the other parents and caretakers who are happy their child is going to kindergarten! It’s okay to be happy. Don’t feel bad that you don’t feel sad! Celebrate this achievement. You made it! They made it! And they’re going to be fine. I expect even great!

Yes, my heart clutched a little when it was time for the soon-to-be kindergarteners to line up and head to another room for a lesson and snack. But then it burst with pride when I saw her overcome a bit of shyness, put her head up and head off… without looking back. That’s what I’m talking about.

line

I want to build into her confidence, self assurance, compassion, leadership, good humor and common sense. And I want her to believe that through faith and hard work she can accomplish great things. Her own things. And I need to model this for her. So although she’s starting a new phase of her life where her sphere of learning will be expanded, teaching her is still part of my job, too. So next time fear tries to get a hold of me about <insert challenging life thing here> I’m going to think of my little girl, put my head up and believe in myself.

…without looking back.

Never leave home without it

I’m a cliche, I know, but I seriously  never leave home without it. If I do, I turn around. It’s not out of fear. I don’t worry about breaking down on the side of the road or missing a status update (traumatic!). It’s that as a working mom with an inability to say no to projects I believe in, I have to be efficient with my time, making the most of every opportunity to get things done. My phone lets me do that.  But really, can we keep calling it a phone? Or just a phone?

swiss-army-phone

From my mobile device, I’ve negotiated employee contracts, led conference calls, conducted interviews, set up meetings, planned potlucks, updated bank data, mediated conflict, supported teams, watched TV, researched homework questions, shot videos, uploaded photos, managed multiple social feeds, drafted presentation notes, organized date night, purchased a dress, planned menus, shared calendars, edited reports and wrote this blog post.

My “phone” is also my GPS, encyclopedia and main news source. It gives me freedom. Others concur as eMarketer released 2012 data saying the total number of smartphones increased by 31%. I believe it. My device allows me to continue to be a HR leader, non-profit board director, community manager, school volunteer, study group facilitator and, most importantly, a wife and mom. Because I’m no longer tied to a desk, I can pick my kids up from school and still meet a deadline. And because I haven’t wasted time while mobile, I can set it down, confident that I’ve met my goals for the day, and fully engage with my family.

In conversation with my kids recently I had to admit I didn’t know the answer to a question. To which my son replied, “Just ask God… or your phone.”

Just don’t do it while driving.

Illustration credit unknown

Leadership Development Mad Lib

I’m a people person. And as a human resource leader, I get to spend the majority of my time with people. I love it. Because I’ve observed that my leadership abilities evolve through relationships with others. My style of management is formed from qualities of respect, openness, observation, and good humor. And knowing that I’m not always right. This is a style I bring into my organization.

Organizational development is much like leadership development. You focus on key strengths and attributes. Paying attention to values and point of views. Identifying areas of growth then implementing plans for positive change.

It’s not terribly complicated, but it can be complex. And it takes time. I recently consulted on a leadership retreat for a communications agency. There was one simple fill-in-the-blank statement that was posed to each executive:

The future success of our company depends on ________.

But because we’re dealing with people who each have their own world view, goals and objectives, the answers were anything but simple. There was much conversation. Respectful debate about what success even means. Whiteboards and vats of coffee. But through open dialogue and a genuine desire for a united mission, the organization is on a path to success. With committed leaders.

The same exercise can be applied to personal leadership development. And at times, can be even more compounded since you are pulling from within, and although you may learn from and lean on others, you alone can identify who you are as a leader. So please don’t be your worst critic. And ask yourself:

Success means ________ to me. My future success depends on ________.

And let the responses flow. Think of it as the leadership version of Mad Libs™. Don’t limit yourself and see where your mind takes you. Then start to identify themes and begin to put together a plan of action. Take it step by step and pretty soon you’ll be running.

Also published April 19th, 2013, on the SOS Leadership Blog